FEES AND DEFINITIONS
Reservation Cancellations & Changes
Cancelling a Reservation
Customers may cancel their reservation prior to arrival by calling the Office. The $10 Reservation Fee plus the first night’s camping fee will be withheld from any refund for a cancellation.
Changing an Existing Reservation
There is no additional fee if a customer extends or shortens a reservation, as long as the change includes dates from the original reservation. If they choose to depart early, they will forfeit the camping fee for the day of departure.
There is no additional fee if the customer wants to switch sites that are the same price with the same reservation dates.
A customer who cancels a reservation the day before or on the day of arrival will pay a $10.00 reservation fee AND forfeit the first night's use fee (not to exceed the total paid for the original reservation). Cancellations for a one-night reservation will forfeit the entire amount paid.
A no-show customer is one who does not arrive at a campground and does not cancel the reservation by check-out time on the day after the scheduled arrival date. Staff will hold a campsite until check-out time on the day following the arrival date and will hold group day-use facilities until check-in time on the arrival date.
No-shows are assessed the $10.00 reservation fee and forfeit the first nights camping fee for a campsite. Refunds will not be automatically returned.
If a customer departs prior to the scheduled check-out date, they may be eligible for a partial refund.
Please notify staff at the Parks Office if you depart early to allow others to use the site.
Customers may notify the Office to request a refund of remaining unused nights. If a camper requests a refund for an early departure after the facility check-out time has passed, the customer will not be refunded for that night and is eligible for a refund on any additional nights that will not be used.
Campers may initiate a refund request through the Office at any time after their reservation has ended.
Fees: Reservation fees and first night fees are non-refundable.
Debit or Credit Card Purchases: Refunds for debit or credit card payments will be issued as a credit to the original bank or credit card used to pay. In the event that a customer has cancelled this card, they will need to contact their card company to have the funds released. We cannot issue refunds to any card other than the one used to pay.
Check or Cash Purchases: Baker County will mail a check for refunds of cash, check, or money order payments to the address associated with the reservation. You may update the address at the time you request the refund. It may take up to 6-8 weeks for the Refund check to arrive. Please make sure your address is up to date in your customer profile.
Emergency Closures: In the event of an emergency Park closure, Baker County will refund all fees and will attempt to notify you using the contact information within your customer profile.
Changes to Policies and Procedures
Baker County reserves the right, when necessary, to modify reservation policies. These policies were last updated January 2021
Baker County Parks & Recreation Department
1995 Third St.
Baker City, OR 97814